Glasmero Glass Cup supplies glass drinkware to business buyers and coordinates product specifications, samples and export orders. This policy explains how we handle personal information received through our website and business communications.
Information We Receive
When you contact us, you may provide your name, company, business contact details, delivery information and purchasing requirements.
Your inquiry may include product photographs, drawings, logo artwork and packaging files. Please share only information relevant to your project and avoid including unnecessary personal or sensitive details.
Website hosting services may also record technical information, such as IP addresses, browser details and access logs, for website operation and security.
How We Use Information
We use information to respond to inquiries, prepare quotations, review specifications, coordinate samples and manage confirmed orders.
Related communications may cover decoration, inspection, packaging, shipping and order follow-up. Depending on applicable law and the activity, processing may rely on pre-contractual steps, contract performance, legal obligations, legitimate interests or consent.
Sharing for Order Coordination
Relevant information may be shared with manufacturing partners, packaging providers, inspection services, logistics companies and technical service providers when needed for your project.
For example, a manufacturing partner may need artwork to assess printing, while a courier needs delivery details to send samples. Information may also be disclosed where required by law.
Please discuss confidentiality or NDA requirements before submitting sensitive designs or development files.
International Processing and Retention
Information submitted by overseas buyers may be processed in China and in locations where relevant service providers operate. Where required, international transfers are subject to applicable data protection safeguards.
Retention depends on the purpose of the information, the business relationship and applicable recordkeeping requirements. Inquiry correspondence, order records and dispute-related information may require different retention periods.
Cookies and Website Data
Cookies and similar technologies may support website functionality and, where enabled, traffic analysis. Their use should be described in the website’s Cookie Policy and any applicable consent controls.
You can manage cookies through your browser settings. Disabling certain cookies may affect website functionality.
Your Privacy Choices
Depending on applicable law, you may request access to, correction or deletion of your personal information. You may also have rights to restrict or object to processing, request data portability or withdraw consent where processing relies on it.
Identity verification may be required before a request is handled. Certain records may need to be retained for legal or contractual reasons. You may also raise concerns with the relevant data protection authority.
Contact and Policy Updates
For privacy questions or requests, please use the contact options provided on our Contact Us page and identify your message as a privacy inquiry.
We may update this policy when our services or information-handling practices change. The latest version will be available on this page.