📄 Terms and Conditions
Effective Date:
Welcome to the official website of Tece Glass Cup Company (“we”, “our”, or “us”). By accessing or using our website and services, you agree to comply with the following Terms and Conditions. These terms govern your use of our website, inquiry process, and business transactions with us.
1. Use of the Website
You may access and use this website solely for legitimate business purposes, such as browsing our products, submitting inquiries, or placing orders. You agree not to misuse or exploit any part of the site.
2. Inquiries & Quotations
All inquiries submitted through the website will be handled by our sales team.
Quotations provided are:
-
Based on the information provided by the customer
-
Valid for 7–15 business days unless otherwise stated
-
Subject to change based on order quantity, materials, packaging, and freight costs
3. Orders & Customization
When placing an order, the customer agrees to the following:
-
All order details (product, size, logo, packaging, delivery terms) must be confirmed in writing
-
Customization is subject to technical feasibility and material availability
-
A pre-production sample may be offered for confirmation before mass production
-
Once the production has started, no changes or cancellations are accepted
4. Payment Terms
We accept the following payment methods:
-
Bank Transfer (T/T)
-
PayPal (for small sample orders)
-
L/C (for large-volume orders upon negotiation)
Payment terms (unless otherwise agreed):
-
30% deposit before production
-
70% balance before shipment
All banking fees and charges are to be borne by the buyer.
5. Delivery & Shipping
-
Delivery terms are based on EXW, FOB, CIF, or DDP, depending on agreement
-
Delivery time: usually 15–30 working days after deposit & confirmation
-
We are not responsible for shipping delays caused by customs, transport companies, or force majeure events
Risk passes to the buyer once goods are handed over to the shipping carrier (unless DDP is agreed).
6. Quality & Inspection
We perform strict quality checks during production and before shipment.
If any quality issues are discovered upon receipt, you must:
-
Notify us within 7 days of delivery
-
Provide photo or video evidence
-
We will investigate and offer solutions including replacement, refund, or credit depending on the case
Custom orders may have slight variations in color, shape, or printing due to manual and material differences — these are not considered defects.
7. Intellectual Property
All logos, designs, product photos, and website content are the property of Tece Glass Cup Company, unless otherwise stated.
Clients must ensure they have the legal right to use any logo or design provided for customization. We are not liable for any trademark infringement caused by client-submitted materials.
8. Limitation of Liability
We shall not be liable for:
-
Indirect, incidental, or consequential damages
-
Lost profits or business opportunities
-
Delays beyond our control (e.g. natural disasters, logistics disruptions, supply chain issues)
Our maximum liability shall not exceed the total amount paid for the specific order in question.
9. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the People’s Republic of China, without regard to its conflict of law provisions.
Any disputes shall be resolved through friendly negotiation, and if necessary, submitted to a competent court located in Xuzhou, Jiangsu Province, China.
10. Changes to Terms
We reserve the right to update or revise these Terms and Conditions at any time without prior notice. The updated version will be posted on our website with a revised effective date.